Responsible Gaming — Tools to Play in Control
New releases are exciting, and excitement is exactly when guardrails matter most. Gambling is entertainment with a built-in house edge — never an income plan. The tools below are one click away in your dashboard, and PH support lines are listed at the bottom of this page.
The Tools Built Into Your Account
PAGCOR-licensed operators are required to offer player-protection controls, and you can turn them on yourself without contacting support:
- Deposit limits — cap how much you can add per day, week or month.
- Reality checks — periodic on-screen reminders of how long you have been playing.
- Self-exclusion — lock your account for a chosen period when you need a break.
- Session awareness — check your play history so decisions are based on facts, not memory.
Set a Deposit Limit in 4 steps
- Open your account dashboard and go to the responsible-gaming or limits section.
- Choose a daily, weekly or monthly deposit cap that fits your budget.
- Save it — reductions apply immediately, while increases take effect after a cooling-off delay.
- Add a reality-check interval so long sessions prompt a pause.
Signs It Is Time to Step Back
- You are chasing losses or depositing more than you planned to try the next new game.
- Play is cutting into money meant for bills, family or savings.
- You feel you must keep playing to win money back.
- Gambling has stopped being fun and now feels like pressure.
If any of these sound familiar, use self-exclusion now and reach out to the free, confidential support below. You must be 21 or older to play, and cashback or VIP perks are never a reason to exceed a limit you set.
Where to Get Help
- National Center for Mental Health (NCMH) crisis line: 1553 (landline, toll-free) or 0917-899-8727 — free and confidential, 24/7.
- Set self-exclusion in your dashboard to lock the account immediately.
- Contact live chat if you want help applying limits or closing your account.
Frequently Asked Questions
How do I set a deposit limit?
Open the responsible-gaming section of your dashboard, choose a daily, weekly or monthly cap and save it. Lower limits apply straight away; increases take effect after a cooling-off period.
What is self-exclusion?
Self-exclusion lets you lock your account for a chosen period so you cannot deposit or play. It takes effect immediately and is the strongest tool if you need a real break.
Who can I call for help in the Philippines?
The National Center for Mental Health runs a free, confidential 24/7 line at 1553 or 0917-899-8727. You can also use live chat to apply limits or close your account.
Do VIP rewards encourage overspending?
They should not. Cashback is a small rebate on play you were already doing, not a reason to exceed a limit. If a perk is tempting you past your budget, set a deposit limit or self-exclude.